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Introduction

aec Education Consultancy (AEC) is an offshore office of UNSW Global Pty Limited, a not-for-profit and wholly owned enterprise of the University of New South Wales.

AEC provides one-stop overseas education counselling services to students who wish to pursue their study overseas.

Purpose

AEC seeks to protect the privacy of individuals through the protection of personal information in accordance with all relevant privacy principles.

Policy

This policy sets out how AEC collects uses and discloses personal information, as well as how individuals may access their personal information.

General

Personal Information

Personal information is information or an opinion (including information or an opinion forming part of a database and whether or not recorded in a material form) about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

Identification

As a general practice, information regarding students, consultants, contractors, customers or staff is not disclosed to a third party without that individual's consent. In the case of an emergency or in exceptional circumstances such as a legal requirement, the General Manager or a delegated officer, at his or her discretion, may authorize the release of personal information.

Access to Personal Information

AEC has in place mechanisms and normal administrative practices which allow the routine handling of requests for access to information, such as statements of results or for alterations to information such as changes of address.

An individual may request access to their personal information or for their personal information to be amended so that it is accurate, complete and not misleading.

The Manager, Marketing & Client Relations at AEC is the point of contact for requests for access to or alteration of, personal information under the Act.

Contact

The Manager, Marketing & Client Relations can be contacted by:

·         Email: anthony@aecl.com.hk

·         Telephone: (852) 2598 6166 between 9.00 and 5.30 Monday to Friday

·         Mail: Manager, Marketing & Client Relations, 1802 Causeway Bay Plaza 2, 463 Lockhart Road, Causeway Bay, Hong Kong

Complaints

A person who has a complaint in relation to a privacy matter can contact the AEC General Manager.

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